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Additional Legal Disclaimers

Ⅰ. Platform Website

Website: https://cushionhaven.com

Ⅱ. Pricing and Fees

  • All prices include Australian GST and customs duties.

  • We follow the Delivered Duty Paid (DDP) method, meaning no additional payment is required upon delivery.

Ⅲ. Shipping and Logistics

  • Shipping Address: 7830 HARDY ST, OVERLAND PARK, KS, 66204-2640

  • Carriers: DHL, FedEx, UPS

  • Processing Time: Orders will be processed within 1-3 business days after payment.

  • Estimated Delivery Time: 8-14 business days (depending on customs, weather, and other factors).

  • All shipments are dispatched from the U.S. and offer full tracking.

Ⅳ. Right of Withdrawal

As per the Australian Consumer Law (ACL), you have the right to request a return, refund, or exchange within 14 days after receiving the product.

Ⅴ. Payment and Data Security

  • Payments are processed via platforms that comply with PCI-DSS standards.

  • Credit card information is not stored by us.

  • We use HTTPS (TLS/SSL) encryption to ensure secure data transmission.

  • Data processing follows GDPR and is solely used for order and service-related purposes.

Ⅵ. Contact Information

  • Address: 7830 HARDY ST, OVERLAND PARK, KS, 66204-2640

  • Contact Number: +1(305) 924-3260

  • Email: aide@cushionhaven.com

  • Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)