Payment Methods
Ⅰ. Available Payment Methods
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Visa
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Mastercard
The amount due will be confirmed on the checkout page.
Currently, cash on delivery, bank transfers, and cryptocurrency payments are not accepted.
Ⅱ. Payment Security
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The platform takes reasonable measures to mitigate payment risks, including but not limited to:
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Use of TLS/SSL encryption to protect data during transmission.
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Payments processed through third-party payment gateways that meet recognized industry security standards.
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The platform does not store full card numbers, expiration dates, or CVV codes.
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Despite these measures, all online payment systems carry inherent risks.
Ⅲ. Pricing and Fee Transparency
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All prices include Australian Goods and Services Tax (GST), customs duties, and clearing fees (DDP delivery).
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The product price, applicable taxes, and shipping fees will be displayed at checkout.
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The payment amount is the final amount; no additional fees are required upon delivery.
Ⅳ. Payment Process
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Confirm the selected items, shipping address, and total order amount.
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Choose a payment method (Visa or Mastercard).
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Enter the required payment information (card number, expiration date, and cardholder name).
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Submit and confirm the payment request.
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After payment is completed, an order confirmation will be sent.
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If payment fails, you may try using a different card or contact customer support for assistance.
Ⅴ. Refund Information
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Refunds will be issued to the original payment method once approved.
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The card used for the refund must remain valid.
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Refund processing times and crediting periods may vary depending on your bank or payment service provider.
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If you do not receive the refund within a reasonable time, please contact your issuing bank or our customer support team for further assistance.
Ⅵ. Contact Information
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Address: 7830 HARDY ST, OVERLAND PARK, KS, 66204-2640
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Contact Number: +1(305) 924-3260
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Email: aide@cushionhaven.com
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Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)